For Daycare - After passing an evaluation, your are able to drop off and pick up your pup whenever you’d like within business hours without scheduling. The hours are 7am-7pm Mon-Fri, and 10am-5pm on weekends.

For boarding - After passing an evaluation, your are able to schedule boarding whenever you’d like through online booking or emailing us at info@thedogstay.com. Drop off hours are during our regular daycare open hours anytime before 4pm is preferred to allow for introduction and play with the rest of the boarders, and pick-up is anytime during regular hours before 1pm to avoid a daycare fee.

For pick ups and drop offs, with advanced notice we can stretch another 30 minutes in most cases, for as we have to add staff to cover the pick ups. Any time before or after regular hours will be assessed a $20 if we are able to accommodate.

Yes. It’s important for dogs to stay on the same diet to avoid digestive issues. Bring enough food in a sealed container with instructions clearly written on the container themselves. Breakfast is generally served by 7am and dinner by 5pm. Lunch can be given at noon. As to not create disruptions these are fixed feeding times. We do have house kibble if food runs out for $5 per meal

Because we have fixed capacity, we ask that you cancel at least 72 hours before the scheduled stay to allow others to plan to leverage the service. We charge $35 per dog if cancelling within 72 hours.

Medications can be given as well in the pill form during meals, which we currently do not charge for. Any additional medications and charges will be case by case, and inquire by emailing info@thedogstay.com

Each dog room goes outside at least once every 2 hours. The amount of time depends on the weather and air quality, but we prefer extended periods assuming it’s nice out. We have over 3000 square feet of outdoors, mostly dirt and grass. Not using turf is intentional as it is hot on the dogs feet and difficult to keep from absorbing messes. The ground it hard so not a lot of dust kicks up but we do offer full service grooming for exit baths which our clients take advantage of often. While outside, we have at least 1 attendant supervising and cleaning - their priorities are 1) no fights (dogs can have a tendency to play to the point of annoying other dogs), 2) no eating things they shouldn’t, 3) observing behavior in general for any signs of odd behavior, and 4) cleaning messes (we pride ourselves in keeping it clean at all times).

We pride ourselves on cleanliness. Each room is mopped multiple times a day and right after messes. We remove and flush any dog #2 in a toilets, as to reduce waste of bags and keep it clean. We do a deep clean at the end of the day, every day as well and disinfect each bed daily.